These terms set out what td44 expects from you and what you can expect from us — covering account access, session controls, payment conduct, and the steps available when something needs resolving. Access to our platform and its content depends on your local law and eligible regions, so read these conditions carefully before opening an account.
Account holder responsibility
Rocket & Upay payment conduct
Session and deposit controls
Support contact routes
POLICY FOUNDATION
What These Terms Cover and How They Apply
By creating an account on td44, you agree to the conditions described on this page. They apply to every action taken through your account — logging in, navigating the lobby, placing a wager, moving funds, and contacting support. We may update these terms when our services change; the version shown in your account dashboard after login is always current, and continued use of the platform after an update means you accept the revised terms. Payment conduct falls under these terms too. When you fund your account through Rocket or Upay, the transaction must come from a wallet registered in your own name. Transfers from a third-party wallet are not accepted, and any funds received through an unmatched source may be held pending verification. Account wallets are personal — they cannot be shared, sold, or transferred to another person under any circumstance. Session controls — including the ability to set limits on how long or how much you play in a period — are available in your account settings. We strongly encourage you to configure those before your first session. If you need to pause activity or close your account, the path to do so is inside your account dashboard; the support team via Rocket or Upay messaging can also assist you through that process. Availability of any feature or content depends on your local law and the eligible region you access from.
Rocket
Payments through Rocket must be sent from a wallet registered under your own name. Any mismatch triggers a manual review before funds are credited.
Upay
Upay transfers follow the same personal-wallet rule. Amounts and transaction references must match your account record to process without delay.
Account Wallet
Your account wallet is linked to one verified identity. Funds sitting in the wallet are yours to withdraw through the same payment channel used to deposit.
Session Controls
Limit settings are in your account dashboard. Set a cap on session duration or activity volume before your first session — the controls take effect immediately on save.
TERMS SCOPE
Where These Terms Apply and What They Cover
Not every part of your experience sits within the same policy boundary. This section explains what falls inside these terms, what operates under a separate policy, and where third-party rules take over — so you always know which document governs a given situation.
Account Access
Registration, login, identity verification, and account suspension decisions are all governed by these terms. If access is restricted, the reason and the review path are set out here.
Transactions
Deposits and withdrawals through Rocket or Upay, wallet balances, and transaction records fall inside these terms. Payment-provider rules run alongside ours but do not replace them.
Site Content
Game titles, odds feeds, and promotional material displayed on the platform are covered by these terms for conduct purposes. Specific game mechanics are governed by each game's own rules, shown before play begins.
Third-Party Services
Links or integrations leading away from td44 — including payment-app interfaces and device app stores — operate under those third parties' own terms. We are not responsible for their policies or decisions.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
Your account record is yours to review at any time. Transaction history, session logs, and the current state of any limits you have set are all visible inside your account dashboard after login — no support request needed for a routine check. If you spot an entry that does not look right, raise it through the in-account message route or contact us via Rocket messaging; our team will pull the relevant record and respond with findings. Corrections to personal details — name spelling, registered mobile number, payment wallet linkage — require identity verification before any change is confirmed. That step protects your account from unauthorized edits, so have your verification documents ready when you submit a correction request. For questions about how your data is handled or how long records are kept, the trust section below covers those details, and our support team can clarify anything specific to your account.
Review Your Records
Log in and open the account dashboard to see your full transaction history and active session-limit settings. These update in real time after every wallet movement.
Correct Account Details
Submit a correction request through the support route. Identity verification is required before any registered detail — name, mobile number, or linked wallet — is changed.
Raise a Policy Question
If something in these terms is unclear or a decision affecting your account seems inconsistent with what is written here, open a query through the in-account message channel.
Request Account Closure
You can close your account at any time via the dashboard settings. Outstanding wallet balances are returned to your registered Rocket or Upay account after identity confirmation.
CONTACT ROUTES
How to Reach td44 Policy Support
For any question about these terms — account decisions, transaction queries, or correction requests — these are the paths to reach our team. Response times are shown inside the dashboard after login.
Rocket Messaging
Send your query through your registered Rocket account. Include your td44 account reference and a brief description of the issue so our team can pull the right record without back-and-forth.
Upay In-App Contact
If your account is linked to Upay, use the in-app message thread to reach us directly. Attach any transaction reference that relates to your question for faster handling.
Account Dashboard Message
The message centre inside your td44 account dashboard is the most direct route for policy, access, and correction requests. All replies are stored there for your reference.
DATA AND SECURITY
How We Handle Your information
Your account data — registration details, transaction records, session logs — is held for as long as your account is active and for a retention period afterward as required by applicable rules. You can request a summary of what we hold by messaging through the dashboard. We do not sell personal account data to third parties.
Data Handling
information is used only to operate your account, process payments through Rocket or Upay, and respond to support requests. It is not shared with unrelated third parties.
Cookies and Session Tracking
We use session cookies to keep you logged in and to remember your limit settings between visits. You can manage cookie preferences through your browser; disabling session cookies may affect account functionality.
Account Security
Your login credentials are your responsibility. We will never ask for your password through a support channel. If you suspect unauthorized access, use the account dashboard to change your credentials immediately.
Requesting Changes
To update, correct, or request deletion of personal data, contact us via the dashboard message centre or through your registered Rocket or Upay channel. We will confirm the action taken within the timeline shown in your account.
POLICY FAQ
Common Questions About These Terms
If your question is not covered below, the account dashboard message centre is the fastest route to a direct answer from our team.
Can I access td44 from anywhere in Bangladesh?
Access depends on your local law and the eligible region you connect from. We do not confirm availability for every location. Check the access and eligibility notice shown during registration to understand whether the platform is available where you are.
What happens if I send a payment from someone else's Rocket wallet?
Payments must come from a wallet registered in your own name. A transfer from a third-party wallet triggers a manual review, and the funds may be held until the source is verified. Using another person's wallet repeatedly may result in account suspension under these terms.
How do I set a limit on my session activity?
Open your account dashboard after login and go to the session controls section. You can set a cap on duration or activity volume for any period. The limit takes effect immediately when you save it and is visible in the dashboard at any time.
These terms were updated — do I have to accept the new version?
Continued use of your account after a terms update means you accept the revised version. The current version is always shown in your account dashboard after login. If you do not accept an update, you should close your account before the stated effective date of the change.
How do I close my account and withdraw my balance?
Go to account settings inside your dashboard and follow the closure steps shown there. Your remaining wallet balance will be returned to your registered Rocket or Upay account after identity confirmation. Do not initiate closure while a transaction is pending.
Who do I contact if I think an account decision was made in error?
Send a query through the dashboard message centre or via your registered Rocket messaging channel. Include your account reference and a description of the decision you are questioning. Our team will review the relevant record and respond with a finding.
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