When you open an account with td44, we collect only what we need to run your session, process your wallet activity through Rocket or Upay, and keep your records secure. This page explains exactly what we hold, why we hold it, and what you can do about it — access and eligibility depend on your local law and eligible region.
Account data only
Rocket & Upay wallet context
Your request rights
Live casino and slots
POLICY SCOPE EXPLAINED
What This Policy Covers and Why It Matters
We collect information you provide directly: your account registration details, contact preferences, and the payment methods you connect — including Rocket and Upay wallet identifiers used to process transactions. We also collect session data automatically, such as device type, browser signals, and the pages you navigate within td44. This data serves three purposes: verifying your account, processing wallet activity, and improving how the platform responds to your device. We do not sell your personal data to third parties. We do not share your details with advertisers. Where we work with service partners — for example, payment processors handling your Rocket or Upay transfers — those partners operate under data-handling agreements and receive only what is necessary to complete the transaction. Retention periods follow the requirements of applicable law and the duration of your active account. When your account is closed, we retain only the records required by law, then delete the rest. Your use of td44 and the handling of your data is subject to the laws of your local jurisdiction and the eligible regions in which this platform operates. If you are uncertain whether td44 is available in your region, check the eligibility notice shown at account registration.
Rocket wallet
Rocket payment identifiers are passed only to the payment processor handling your transaction. We do not store your Rocket PIN or credentials.
Upay wallet
Upay transfer references are held only as long as needed to reconcile your account wallet. Completed transaction records follow standard retention rules.
Account session
Session tokens keep you logged in across your device. You can end all active sessions from your account security settings at any time.
Local law
Data rights and obligations depend on your local jurisdiction. Eligibility and policy enforcement follow the rules of your applicable region.
INSIDE VS OUTSIDE
Where This Policy Applies
Not every part of your experience falls under this policy. Understanding the boundary helps you know where to direct a question about your data and where to look for a third-party provider's own terms.
Account access
Login credentials, session history, and account preferences are covered fully. Any question about stored account data can be directed to our support channel.
Wallet transactions
Rocket and Upay payment references processed through td44 fall within scope. The payment processor's own privacy terms also apply to their side of the transaction.
Site content
Pages, game lobbies, and promotional content displayed on td44 are operated by us and covered by this policy for tracking and analytics purposes.
Third-party services
External links, embedded tools, or payment apps you open outside td44 are governed by their own privacy policies, not ours. We do not control what those services collect.
YOUR ACCOUNT CONTROLS
Actions You Can Take Under This Policy
You have practical options available within your account and through our support route. Review your stored details any time by logging in and opening the account profile section — your registered contact information, linked wallet references, and communication preferences are all visible there. Corrections to inaccurate details, such as a changed mobile number or updated contact address, can be submitted directly from the profile edit screen; follow the fields and verification steps shown. For anything the account panel does not cover — a request to understand what data we hold, a question about a specific retention period, or a formal deletion request — reach our support team through the contact route listed in the support section of this page. Requests are handled in line with the requirements of your applicable jurisdiction. Response timelines depend on the nature and complexity of the request.
Review your records
Log in and go to account profile to see your stored contact details, wallet references, and session preferences.
Correct account details
Edit your registered information directly in the profile screen. Follow the verification fields shown to confirm the change.
Raise a data question
Contact support for questions about specific data we hold, retention periods, or what a particular record relates to.
Request deletion
Formal deletion requests are handled by our support team. Processing follows applicable law and may retain records required by regulation.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
Privacy questions and data requests go through the same support route as account help. Use the channel that works for your device and preferred contact method.
Live chat
Open the chat widget from any page while logged in. Describe your privacy question or data request and our team will respond directly.
Email support
Send your request to the support address shown in your account contact page. Include your registered mobile number so we can locate your account record.
Rocket or Upay query
If your question relates specifically to a Rocket or Upay transaction reference, include the transaction date and amount in your message to speed up the lookup.
HOW WE PROTECT DATA
Data Handling, Cookies, and Account Security
We use cookies and similar session signals to keep your account active, remember your preferences, and understand how the site is being used at an aggregate level. You can manage cookie preferences from the settings link in the page footer. Account security relies on your login credentials combined with the device verification step shown at login — no one from td44 will ask for your password or your Rocket PIN in any message. If you receive such a message, report it through support immediately. Data retention runs for as long as your account is active plus any period required by applicable law after closure. You can request a summary of what we hold at any time through the support route.
Cookie management
Adjust your cookie preferences at any time from the footer settings link. Essential session cookies are required for login; analytics cookies can be switched off.
Account security
Your account is protected by your login credentials and a device check. Never share your password. td44 support will never ask for it in a message.
Data retention
We keep your records while your account is active and for the legally required period after closure. Records beyond that window are deleted on a rolling schedule.
Policy update requests
If this policy changes in a way that affects your rights, we will notify you via the contact details on your account. You can also check this page for the current version at any time.
COMMON POLICY QUESTIONS
Privacy Policy: Frequently Asked Questions
These are the questions we hear most often about how td44 handles account data, cookies, and your rights under this policy.
What personal information does td44 collect when I register?
We collect the details you enter during registration — your contact information, the mobile number or email you use to log in, and any wallet identifiers you connect, such as your Rocket or Upay account reference. We do not collect payment credentials like PINs or passwords.
Does td44 share my data with third parties?
We share data only with service partners who process specific parts of your account activity — for example, the payment processor handling a Rocket or Upay transfer. Those partners receive only what is needed for that task and operate under data agreements. We do not sell your data.
How do I request access to the data td44 holds about me?
Log in to your account and open the profile section to see what is stored there. For a broader data access request, contact support through live chat or email. Include your registered mobile number so the team can locate your account and respond to your specific question.
How long does td44 keep my account data after I close my account?
Retention after account closure follows the requirements of applicable law in your jurisdiction. Records that are legally required are kept for that period and then deleted. You can ask support about the retention period relevant to a specific type of record.
Can I update or correct my information myself?
Yes. Log in and go to your account profile to edit registered contact details. Follow the verification fields shown on that screen to confirm the change. For corrections that the profile screen does not cover, contact support directly with the details you need updated.
Does this privacy policy apply to my Rocket or Upay payment activity?
This policy covers the transaction references and wallet identifiers that td44 processes on our side. The payment app itself — Rocket or Upay — operates under its own privacy policy. Both policies apply to their respective parts of a transaction.