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This page sets out how td44 handles your account, your data, and your choices — clearly, without burying the important parts. Access to our platform depends on your local law and eligible regions; read through these terms before you open an account.
td44 operates under a jurisdiction-dependent framework, which means the rules that apply to your account are shaped by where you are and what local law permits. We do not make blanket availability claims. If you are in Bangladesh and your local law allows access to platforms like ours, these terms govern your use of the site, your wallet activity, and any support interactions you initiate. When you fund your account through Rocket or Upay, the transaction is subject to both our internal policy and the terms of those payment services. We do not override what those providers require. Your account wallet reflects confirmed deposits only — amounts shown there are what we have received and recorded, not what is in transit. We update these terms when our policy changes. The version shown on this page is current. If a material change affects how we handle your data or your account access, we will notify you through the contact method on file. Continuing to use the platform after a notified change means you have accepted the updated terms. If you have questions about a specific clause, reach out through the support routes listed further down this page.
Rocket transactions are subject to both td44 policy and Rocket's own service terms.
Upay deposits are confirmed only after the provider clears the transfer to our system.
Your wallet balance reflects received and recorded amounts, not funds in transit.
Not every part of your experience falls under the same policy clause. Here is what this document covers and what sits outside it.
Eligibility to open and use an account is governed by this policy, subject to your local law and the eligible regions we serve. We verify account details at registration and may request further confirmation at any point.
Deposits and withdrawals processed through Rocket or Upay are covered here for our side of the transaction. The payment provider's own terms apply to their side; we cannot override those.
Game content, odds displays, and promotional material published on td44 fall within this policy. We are responsible for what we publish; we are not responsible for third-party links you follow from our pages.
External services — including payment rails, game studios, and any linked sites — operate under their own terms. This policy does not extend to them, and we make no representations about their practices.
You have concrete options when it comes to your account data and how we handle it. Reviewing your transaction history is straightforward: log in, open the account dashboard, and the records are there — deposits, withdrawals, and any adjustments we have made. If something looks wrong, the correction path starts with a support request, not a lengthy form. If your personal details have changed — the mobile number linked to your Rocket or Upay account, for example — you can update them through the account settings page. Some changes require identity verification before they take effect; the fields on that page will tell you which ones. For anything this page does not cover, or if you want to ask a question about how we hold your data, the support routes in the next section are the right place to start.
Your full transaction history is available in the account dashboard after login. No request needed — it is there by default.
Update your contact details or linked payment method through account settings. Changes that affect security require identity verification before they save.
If a policy clause is unclear or a transaction record does not match what you expected, open a support ticket and reference the specific item. We will respond through the same channel.
For account suspension, access issues, or data queries, contact us directly. The support section below lists the available routes and what each one handles.
Policy questions and account disputes are handled through the channels below. Choose the one that fits your situation — each route has a specific scope so your query reaches the right team.
For queries tied to Rocket deposits or wallet discrepancies, contact us and reference your Rocket transaction ID. We coordinate with the provider on our side.
Upay-related deposit questions and account wallet issues can be raised through our account support form. Include your Upay reference number for faster handling.
For data requests, policy clarifications, or anything not tied to a specific payment, use the general contact form on td44. We respond to the email address on your account.
We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained for the period required by applicable rules; marketing preferences are held until you change them. You can request a summary of what we hold by contacting us through the general policy route.
Transaction and account records are kept for the period required under applicable rules. When retention is no longer required, data is deleted or anonymised. You can ask what we hold at any time through the contact form.
We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings; disabling analytics cookies does not affect account access.
Your account is protected by the credentials you set at registration. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, change your password immediately and contact support.
When we make a material change to this policy, we notify you through the contact method on your account before the change takes effect. The current version is always the one shown on this page.
These are the questions we hear most often about how this policy works in practice.
Access depends on your local law and whether Bangladesh is an eligible region at the time you register. If your local law permits use of platforms like td44, these terms apply to your account. We recommend checking your local rules before opening an account.
Log in to your account and open the dashboard. Your deposit and withdrawal records are listed there by date. If a transaction is missing or the amount looks wrong, raise a support request and include the date and payment method — Rocket or Upay — so we can check our records.
Yes. Go to account settings and follow the fields for updating your linked payment details. Changes to payment-linked numbers require identity verification before they save. The page will show you exactly which steps are needed.
We hold the details you provided at registration, your transaction history, and your account activity records. You can request a summary of what we hold by contacting us through the general policy route listed on this page. We respond to the email address on your account.
Retention periods depend on the type of data and applicable rules. Transaction records are kept for the required period; marketing preferences are held until you change them. When retention is no longer required, data is deleted or anonymised. Contact us if you want specifics about a particular data type.
We notify you through the contact method on your account before any material change takes effect. The version shown on this page is always current. Continuing to use the platform after a notified change means you have accepted the updated terms. If you disagree with a change, contact us before the effective date.